A Comment collects a free-text note for the order. It appears under Placement in the editor, but it is not placed on the product photo and is not printed in the artwork.

Use it when the shopper needs to tell you something, rather than add visible personalization.

How to set it up

Choose Add → Placement → Comment.
Set a specific Label, such as “Note for our workshop”.
Use the description to explain what the note is for and whether you can accommodate the request.
Set Max characters and Required if appropriate. You do not need to position it on the photo.
Save, try the note in Preview and check it on a test order.

Frequent uses

Instructions for your fulfillment team.
A request you need to review before production.
A gift message that your team will prepare separately.

If you want shoppers to preview a message printed on the product, use Text box instead. A Comment asking for gift wrapping does not itself add a wrapping charge or fulfillment service.

Check before publishing

Make sure your team knows where to find the note on the order. Keep the description clear about what you will do with it, especially for gift messages.

Avoid inviting open-ended changes that your product or production process cannot support. Use defined choices for decisions you can offer consistently.